From: diversityinclusion [mailto:diversityinclusion@brisbane.qld.gov.au]
Sent: Wednesday, 29 June 2022 10:07 AM
To: diversityinclusion
Subject: BCC (E&D Vacancy-TV6) BILLING AND COLLECTIONS OFFICER ($72k+ pa) TEMPORARY
Hello everyone!
This job is a TEMPORARY VACANCY, meaning it is for less than 6 months duration. It may be a backfilling situation while someone is on leave or undertaking a higher duties position. We call them TV–6 vacancies and they are only available internally OR through this E&D list (see paragraph below). Our Recruitment Centre does not do the recruitment for these vacancies… the recruiting is done directly by the local manager. You apply as directed in the email and the responses are by the local area.
Under an Equity and Diversity initiative, people with disability and Aboriginal and Torres Strait Islander peoples are able to apply for these jobs even though they do not currently work for Council. However, you can only apply by using the link provided below and by identifying which equity group you are a member of. If you have any difficulty, please contact the “More Information” person listed.
DO NOT HIT REPLY TO LET US KNOW THAT YOU ARE INTERESTED.
PLEASE EMAIL YOUR APPLICATION DIRECTLY TO THE CONTACT PERSON LISTED BELOW.
IF YOU HAVE QUESTIONS or difficulty using the link provided,
PLEASE CONTACT THE PERSON NAMED FOR THAT JOB!
RICK.THOMAS@BRISBANE.QLD.GOV.AU ß Email to apply
TV6 – BILLING AND COLLECTIONS OFFICER – BAND 4 (628945)
Requisition ID 628945 – Posted 23/06/2022 – Organisational Services – Short Term Opportunity
Our team, Revenue Management is responsible for the complete, timely and accurate billing and collection of Council’s revenues, namely rates, fees, and charges. We are a customer focussed team and particularly add value by cost-effectively billing and collecting the right amount from the right customer at the right time.
Based in Green Square, this role supports the Revenue Manager and Collections Team Leader with the effective recovery of Council revenue. In this role you will, as part of a team, be working closely with Rates Management and external providers to facilitate prompt recovery of Council revenue.
Responsibilities include:
· taking actions to liaise, negotiate and using your conflict resolution skills to ensure prompt payment of rate accounts, including instigation of legal action.
· Demonstrated ability to analyse and solve problems by working with corporate systems.
· Excellent communication and interpersonal skills, including the ability to build trust relationships with a range of customers,
· Ability to manage the recovery of accounts in accordance with Relevant Acts, debt principals and Council’s terms and conditions.
How to apply: DO NOT Click on the ‘Apply’ button. Please email hiring manager (see below) directly by close of business Thursday 7th July 2022 with your cover letter and current resume that demonstrates how you meet the requirements of this role.
**Email application directly to: RICK.THOMAS@BRISBANE.QLD.GOV.AU
Position Description: CLICK HERE
Duration: Up to 6 Months
Start Date: Monday 1 August 2022
Closing Date: Thursday 7 July 2022
Brisbane City Council is a multi-award winning accessible and inclusive workplace. Council was awarded 2016 Employer of Year at the National Disability Awards and 2018 & 2019 ‘Gold’ status by the Australian Workplace Equality Index for LGBTI inclusion.
You are encouraged to pass this email onto your relevant networks.
If you didn’t get this email directly from EquityDiversity (and you want to) SEND AN EMAIL to DiversityInclusion@brisbane.qld.gov.au and ASK to be on the Aboriginal and Torres Strait Islander OR the People with Disability email list. You will get a reply confirming you are on the list PLUS get instructions on how to register for Job Alerts so you get emails directly to your inbox.
Check out our “Working at Council” video
(a lot of the people in the video have been on this E&D list, gotten jobs and now work here!)
https://www.youtube.com/watch?v=lifOKLXa4tI
Happy job hunting!!
Diversity and Inclusion Team
Strategic Talent Management | Human Resources
ORGANISATIONAL SERVICES | BRISBANE CITY COUNCIL
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